PRIVACY & TRANSPARENCY
Privacy
Policy.
What happens now.
What is planned for the prototype.
Last updated: 9 November 2026
1. About this project
Operhatch AI is an independent prototype. The project operator can be contacted at operhatch.ai@gmail.com for project and privacy enquiries. No legal entity, business address, or partnership is claimed here.
2. Data processed by this website
This website has no contact forms, analytics, tracking scripts, cookies, browser storage, or third-party API integrations in its application code. Its local JavaScript runs visual effects and a simulated appointment walkthrough using fixed example data. The demo does not transmit messages, store your choices, create real bookings, or send information to an AI service.
The hosting provider may process technical information such as IP addresses, request times, requested URLs, browser information, and security logs to deliver and protect the website. Its practices and retention depend on the provider selected at publication. For this hosted preview, access is managed by OpenAI Sites, which may require a ChatGPT sign-in and process account and technical information under its own terms. See OpenAI’s Privacy Policy. If you publish the downloadable files on GitHub Pages or Cloudflare Pages, review that provider’s privacy notice: GitHub or Cloudflare. These links leave this website.
If you choose to email the project operator after a real contact address is added, your email address, message, and any information you include will be handled by the operator and their email provider to respond to your enquiry. Avoid sending sensitive information. Email is separate from this website.
3. Intended assistant data
If the messaging prototype is enabled in the future, it may process the following information for salon enquiries and appointments:
| Information | Intended purpose |
|---|---|
| Name | Identify the client and label an appointment. |
| Phone number | Associate the conversation with the client and communicate about the requested booking. |
| Messages | Understand questions, provide salon information, and pass unresolved requests to a person. |
| Booking details | Check availability and record the requested service, date, time, duration, and booking status. |
The intended workflow may use salon service information alongside these details. Clients should not be asked to provide payment card information, identity documents, or sensitive health information in ordinary booking messages.
4. Intended tools and recipients
The prototype is being developed using Make.com for workflow automation, OpenAI for AI processing, Google Calendar for availability and appointments, and Google Sheets for structured records. An integration with the official WhatsApp Business Cloud API, provided by Meta, is planned.
If enabled, relevant conversation content and booking data may pass through these providers as needed for the configured workflow. A salon’s authorised staff may receive appointment details and conversations requiring human assistance. The exact data fields, provider settings, access permissions, and processing locations must be confirmed before live use. This website makes no claim that provider data is never retained or used for other purposes under their applicable terms.
5. Testing, retention, and security
Development should use synthetic or minimised test data wherever possible. This policy does not claim that all test data is anonymous. Real client data should not be introduced without reviewing notices, permissions, provider terms, and appropriate safeguards.
No production retention schedule has been finalised. Before live use, the operator must define retention and deletion rules for messages, calendars, spreadsheets, automation logs, and backups, including provider-specific limits. Access controls and safeguards must also be reviewed. No system can guarantee absolute security.
6. AI and human review
AI-generated responses may be incorrect or incomplete. The intended workflow includes confirmation of booking details and referral of complex questions to a person. The prototype is intended for administrative assistance, not medical advice or consequential decisions about clients.
7. Privacy enquiries and choices
You may contact operhatch.ai@gmail.com to ask what information the project holds about you or request correction or deletion. The operator will assess the request and any applicable obligations; provider retention and backups may affect deletion. Do not send identity documents unless a necessary verification method has been agreed.
Applicable privacy rights, legal bases, operator and salon responsibilities, international transfer requirements, and any consent requirements must be assessed before live use. This policy does not assert verified GDPR compliance or other legal certification.
8. Changes and independence
This policy should be updated when the project’s data handling changes, including before any live messaging or booking launch. The date above identifies this version.
The project is independent of Meta, WhatsApp, OpenAI, and Make. Mentioning these tools does not imply affiliation, endorsement, or partnership.